Frequently asked questions
How long do your products last?
The shelf life of our products is 3 months from the purchase date. We don't use any artificial preservatives to extend a product's shelf life.
What is your return policy?
If for any reason you didn't enjoy our products we offer a full refund or exchange within 30 days of purchase. Refunds will not include shipping costs. To initiate a return email us at email@example.com
Do you ship internationally?
Yes! Please note that depending on your country, you may have to pay additional taxes and tarrifs
Why do I notice a variation in my product?
Variation in color, smell or texture occurs with many natural products as a result of factors such as condition of soil where ingredient was grown, moisture content, heat, oxidation and other factors. We assure you there has been no change in formulation.
I haven't received my order. What should I do?
We are sorry to hear that! Please email us at firstname.lastname@example.org
What kind of payments do you accept?
We accept payments through PayPal and all major credit cards.